Privacy Policy

Last updated: February 2026

Introduction

Welcome to SupTrack. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Information We Collect

We collect information that you provide directly to us when using SupTrack:

  • Supplement Data: Supplements you add, dosages, schedules, and daily logging entries
  • Profile Information: Your wellness goals, health preferences, and information provided during onboarding
  • Usage Data: Information about how you interact with our app, including features used and time spent
  • Device Information: Device type, operating system, unique device identifiers, and mobile network information
  • Camera and Photos: Supplement label photos you capture for AI-powered analysis and ingredient recognition
  • Health Profile Data: Your activity level, wellness goals, health conditions, and allergies used to generate personalized AI insights
  • Backup Data: If you opt-in to cloud backup, encrypted copies of your supplement tracking data
  • AI Analysis Data: Questions and conversations you have with our AI guidance feature, photo analysis requests, and weekly insight data (anonymized for improvement)

How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our supplement tracking services
  • To send you personalized reminder notifications for taking supplements
  • To provide AI-powered guidance and personalized supplement suggestions
  • To track your supplement adherence and progress toward wellness goals
  • To deliver educational content tailored to your supplement routine
  • To improve and optimize our app and services
  • To communicate with you about updates, security alerts, and support
  • To prevent fraud and ensure the security of our platform
  • To collect anonymized adherence data for AI improvements and partnerships (with your consent)

Third-Party AI Services

SupTrack uses third-party AI services to provide intelligent analysis and personalized recommendations. The following data may be shared with these providers:

  • Photo Analysis: Supplement label photos you capture are sent to Google Gemini AI or OpenAI for ingredient recognition and analysis
  • Weekly Insights: Your supplement data, dosage statistics, and health profile information are sent to OpenAI to generate personalized weekly insight reports
  • Ingredient Content: Ingredient metadata is sent to Google Gemini AI for detailed content analysis and information enrichment

Your data is only shared with these AI services after you provide explicit consent. You can enable or disable AI features at any time during onboarding or in the app's Settings. When AI features are disabled, no data is sent to third-party AI providers.

These third-party AI providers process data in accordance with their own privacy policies and data protection standards. We recommend reviewing their policies:

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • AI Service Providers: We share supplement photos, health profile data, and usage statistics with Google (Gemini AI) and OpenAI to provide AI-powered analysis, insights, and recommendations. This data is processed according to their respective privacy policies.
  • Service Providers: Third-party companies that help us operate our app (e.g., cloud hosting, analytics)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. By default, all data is stored locally on your device. If you opt-in to cloud backup, your encrypted data is stored until you delete it. You can request deletion of your account and associated data at any time through the app settings.

Your Rights

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

Children's Privacy

SupTrack is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]